EDR For Home customers use the SentinelOne customer console when access is provisioned. Phase 1 covers how to get in and what to expect. EDR For Home does not run a SOC or monitor your console; Complete tools are customer-console tools you use yourself when provisioned. See Scope of Work.
Console URL
https://usea1-cw04edr.sentinelone.net — bookmark it. If you cannot sign in, email support@edrforhome.com with order number and desired access email.
Getting access
- Buy Control or Complete from Pricing.
- Install using the long registration site token, never your WooCommerce order number; see Find your site token.
- Request console access if you do not have credentials.
- Sign in at the URL above.
What you can typically do
- See whether endpoints checked in and review agent health.
- Use Control capabilities available to your license (Windows VSS rollback is Windows-only).
- When Complete tools are provisioned, use Storyline, hunting, STAR, remote shell, file fetch, and Purple AI yourself.
Prefer My Account → Installation Support or email for downloads. Console Packages is only for customers with site Admin access. We do not publish universal Admin click paths or promise 24/7 monitoring. Need passphrase help? See Uninstall.
Support
If the endpoint never appears, confirm the registration token, wait for check-in, then contact support@edrforhome.com with order number and device name.