Use this page before or during install. The installer field labeled Site or Group Token expects the SentinelOne registration token, not your order number.
Short answer
| Term | What it is | Installer? |
|---|---|---|
| Site token | Long SentinelOne registration token, often emailed after purchase | Yes |
| Parent order number | Short WooCommerce number for support matching / site naming | No |
Homepage “How it works” is correct: we email a site token.
Where to get it
- Check your order confirmation / provisioning email for the long site token.
- Sign in at My Account. If a registration token is shown, use that value. The current UI display is still TBD; do not assume a short numeric field is the token or invent a field name.
At install time
- Download the current package from My Account → Installation Support or your email;
/downloads/is often 403 anonymously. - Run the installer and paste the registration token only at Site or Group Token.
- Finish and allow first check-in.
Console (when provisioned): usea1-cw04edr.sentinelone.net. Console access is separate from the installer token. See Mac, Linux, or Windows.
If you cannot find it
Email support@edrforhome.com or use Contact Us with order number, checkout email, and OS. We aim to reply in 1–2 business days. Never paste an order number into the installer.